Services in Detail
Standard Operating Procedures A standard operating procedure or SOP are a set of instructions that address the WHO, WHAT, WHERE, WHY AND WHEN of an activity. Makes the organisation system - dependant   & not  people dependant   Brings about clarity on the way organizations and its various departments function Helps to identify & bridge the gaps between Internal Processes
  • SOP is the key for growth & profitability of every organisation
  • SOP is a guide to standardize the activity, to aide in producing reliable data
  • SOP ensures the process is completed correctly, so that variability is minimized and quality is maximized
  • Reduced learning curve/training time for new employees
  • Ensured business continuity
  • Delegating tasks becomes a no-brainer
  • M.D. shall be free from daily operations & can concentrate on business developement
  • Ensure that your clients are getting the best possible experience with you
  • Organisation Structure
  • Business process cycle
  • Agreements & Contracts (with Employees, Vendors, Clients etc.)
  • Departmental Structure
  • Policies & Procedures for every department
  • Job Profiling
  • MIS Reporting & Beat Plan
  • Forms & Formats to be used by the Departments
  • Basic Statutory Compliance Checklist
  • Building Strong Information Technology (IT) and Enterprise Resource
    Planning (ERP) systems & Mobile Apps
  • Formation of paperless SOP
Task Management Software It’s been proven by history, that every Successful Organization is a result of an "Effective Team-Work" and "Soft-Skills"
  • Labeling them Soft may make them sound less important than technical skills, in fact soft skills are imperative to all businesses, and can actually mean the difference between success and failure
  • Mind-A-Mend, as your learning partner, will help to develop strong "Soft Skills" within your organization.
  • Manage all your work/accounts in one place
  • Easy to adapt and scale across the organization
  • Provide a traceable workflow
  • Manage all tasks in a single place
  • Flexible and customizable to fit their needs
  • Prioritize tasks
  • Team collaboration
  • Share the workload
  • Eliminate geographic barriers
  • Manage deadlines
  • Track time spent on tasks
  • Assign task to employee or multiple employees
  • Track all pending tasks
  • Track all completed tasks
  • Monitor Employee task status
  • Track employee task work report (daily / monthly)
  • Employees Performance Report
  • Assign task with project name, URL, nature of work, start date and end date
  • An approver is assigned for each employee task
  • Email notifications can be send for each assigned task
  • Pending tasks - Country wise or location wise, Date wise
  • Completed task - Closed, send for billing or can be send back to task again
Project Management Software M-A-M Financial Trainings allows us to organize and use our money wisely.
  • Easy access to the Teams
  • Quicker and easier on-boarding
  • Improved teamwork
  • Increases productivity
  • Efficient Task Management
  • Task Tracking & Error Detection
  • Stay on Schedule & Meet Project Deadlines
  • Time-tracking
  • Payments & Expenses
  • Requirement management
  • Document management and document creation
  • Contract management with recurring invoices
  • Employee management (overtime, holidays, costs)
  • Invoice Creation
  • Calendar Management
Sales And Distribution Software Our Individual and Group Counseling Programs have a Long-Lasting effect on every individual
  • Lower Costs
  • Better Time Management for Businesses
  • Easier Inventory Monitoring
  • Monitoring of Discrepancies
  • Monitoring of Possible Issues in the Company
  • Efficiency – Faster Transactions
  • Accuracy
  • Inquiry handling
  • Quotation preparation and processing
  • Contracts and contact management (order management)
  • Monitoring the sales transaction
  • Checking for availability
  • Transferring requirements to materials planning (MRP)
  • Scheduling the delivery
  • Calculating pricing and taxes
  • Checking credit limits
  • Invoicing/billing
  • Creating printed or electronically transmitted documents
HR Management Software
  • Sales, Knowledge, Trainings, Teamwork, Leadership, Productivity.these essential elements in an employee are inevitable without Health
  • Only a healthy employee can create a healthy atmosphere and a healthy relationship.
  • Healthy employees are undoubtedly an asset for the organization & their health is directly proportional to their productivity.
  • Hence, We help the employer to create more & more healthy employees
  • Productivity
  • Boost Morale throughout the company
  • Reduced Errors
  • Compliance
  • Metrics
  • Design HR Retention Strategies
  • Increase Staff Efficiency
  • Leave Management
  • Performance Management
  • Attendance Management
  • E-Training
  • Employee Entry to Exit
  • Recruitment
Sales and Technical Training Our Sales and Technical Trainings bridges the gap between “Knowing” and “Doing”.
We focus on developing your selling skills & technical knowledge which shall help you achieve "Sales with a Service Mindset"
  • Configuration and scalability
  • Phased implementation support
  • Support for advanced functionality like formulating pricing strategies, merchandise planning, inventory optimization and store SOP execution..
  • Workflow automation and enterprise process management
  • Technology and application integration
  • Inward – Outward
  • Inter Branch Transfer
  • Point of Sale
  • Stock Management
  • Retail Store Analytics
  • Pricing Strategies
  • Sales
  • Purchase
Warehouse Management Software "A successful HR is the one who enables common men to do uncommon things"
The war for talent is still being fought – and it is as much a reality for small and medium-sized (SMEs) companies as for their larger counterparts.
  • Optimized Processes
  • Efficient Labor Allocation
  • Improved Supplier and Customer Relationships
  • Reduced Operational Expenses
  • Better Demand Planning
  • Better Balanced Inventory
  • Improved Security
  • Transparency and Visibility
  • Continuous Improvement
  • Inventory management module
  • Order management module
  • Location management module
  • Transport management module
Customized Software Development These services shall create a “Sense of Reliability” for their recruiter
At MIND-A-MEND, we develop customized software, which involves several important stages like generating ideas, idea screening, concept testing, business analysis and market analysis, actual development of the product, test marketing and commercialization.
  • We follow a four step process for each of our projects:
  • • Holistic review, including business/functional requirements gathering
  • • Technology & Process strategy
  • • Feasibility review and selection, support, and costs
  • • Delivery & Implementation
LEGAL & PARALEGAL TRAININGS “Our vision is to enlighten, educate, and disperse much required expertise to the law graduates in the LPO industry” Our Training Modules are formed by some of the leading experts of document review and is supervised by committee comprised of well-known professionals in the LPO companies and lawyers in the United States. Our industry acceptable course is taught by several faculties who have in-depth experience of working in the legal outsourcing industry. They upskill you not only in the core areas required to execute legal tasks but also in the soft areas needed to succeed in a global outsourcing environment.
  • An understanding of the social, economic and political framework in which our legal system operates
  • Ability to understand the different fields of law and how they affect our daily lives
  • Ability to understand one’s rights and advise others of those rights; ensuring that disadvantaged people are not exploited
  • Ability to identify legal issues and understand how the law deals with these problems
  • Ability to research legal issues
  • This module will be useful to students with an interest in law but who do not want to become either attorneys or advocates in private practice. The legal knowledge can be used to uplift communities or assist ordinary citizens with basic legal advice on an informal basis. A person credited with this module will be able to: Define and differentiate a paralegal from other legal professionals and their role in the legal sphere; explain the role of paralegals in terms of the Constitution and within different institutions and their training in the legal sphere; apply the practical skills a paralegal must have in given case scenarios.
  • Basic Paralegal Orientation Seminar
  • Labor Standards & Post Employment Seminar
  • Labor Relations Seminar
  • Gender and Labor
  • Welfare Legislation & OSHS Seminar
  • Basic Skills Seminar for Paralegals
  • Advanced Skills Seminar for Paralegals
  • Basic English Course for Legal Writing
  • Laws Related to Labor
  • Labor Participation in Local Governance
Your growth is our vision!
Our Offices
3025/8, 4th Floor,
Shrinidhi Chambers, Opp. Passport Office,
Before Symbiosis College,
Senapati Bapat Road,
Pune - 411016
D7, Uphar Chs,
Near Gokul Anand Hotel,
Ashokvan, Dahisar (E),
Mumbai - 400068
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